For you and your clients peace of mind
nzsidekick is part of the New Zealand Fine Touring Group. Our expertise is New Zealand touring - that's all we do and we do it well
We are Qualmark rated under the special category of Inbound Tour Operator. Qualmark is New Zealand tourism's official quality assurance organisation.
We are also members of the Tourism Industry Association of New Zealand. This body supports the industry in legislation, compliance and representation at government level.
Its all very well, us saying how good we are and promise promise promise so here's a couple of nice endorsements from some travel heroes we have been working with:
I am writing to express my sincere pleasure working with your company. I have been in the travel industry for over 30 years and remember back when travel agents and wholesalers had strong partnerships. Unfortunately some of the relationships have faded in the face of industry changes, consumer internet accessibility, etc, but your company stands out as one who is still a true partner with travel agents in every sense of the word.
Your website is exceptional and we love having your presence on our agency website. It excites people into wanting to visit your beautiful country, and offers them every reason to make New Zealand their next vacation destination. It is easy to navigate, and one click the client can see at a glance a wide variety of vacations, offering suggested itineraries for just about every length of time and interest level. Customizing the self-drive tours is as easy as emailing your office and explaining what the clients are interested in. Your staff is truly exceptional and offers optional tours and experiences, upgrade opportunities, and helpful, etc that otherwise the clients, nor the travel agent for that matter, may have considered. Everyone in your organization is truly proud of their country and wants each and every client to experience in a way that fits into their lifestyle, time frame, budget and adventure level.
I cannot say enough superlatives about working in conjunction with a company such as yours, David. My only regret is that not every call that comes in to my office wants New Zealand...but we're working on it!
Julie's Travel Desk
525 First St.
Lake Oswego, OR 97034 USA
We have been working with New Zealand Fine Touring and their nzsidekick brand (herein NZFT) for some time now and what a difference it has made with regards to bookings to New Zealand. The NZFT system itself is without doubt a powerful tool, enabling not only multi layered tours to be put together in seconds but also accommodating our clients individual tailor made requirements with speed and accuracy. The presentation of itineraries is without doubt an industry leader, there is nothing better.
From an internal perspective, it is the ease of use of the system that enable us to respond quicker to client's needs than any other Tour Operator. This with the impressive front end delivery to customers has made us the most efficient booking Tour Operator in the UK and Ireland with a conversion rate of over 30%, the industry norm to NZ is between 12-15%.
Since working with NZFT our New Zealand business has tripled, making a huge difference not only to our business but also to New Zealand Tourism in general.
Director Global Purchasing and Sales
New Zealand Sky
(part of the Tropical Sky Group of Travel Companies)